Frequently Asked Questions
Everything you need to know about your Canvape shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but usually arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fashion fits can vary between slim and oversized styles.
What payment methods do you accept?
Canvape accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placing your order by contacting our support team.
Are your materials sustainably sourced?
We are committed to ethical fashion. A growing percentage of our collection is made from organic cotton and recycled fabrics, as detailed in our sustainability report.